Warranty
MHPOWOS Warranty Terms and Conditions
At MHPOWOS, we are committed to providing high-quality solar products that you can trust. Our warranty terms are designed to offer you peace of mind and ensure your satisfaction with our products.
Warranty Coverage
MHPOWOS provides a 18-month limited warranty on all our solar products, including solar panels, solar chargers, battery maintainers, and LiFePO4 batteries. This warranty covers defects in materials and workmanship under normal use and service.
What is Covered
Defective parts due to poor workmanship or material defects.
Replacement or repair of defective components at no additional cost.
Support and troubleshooting to resolve any product issues.
What is Not Covered
Damage caused by misuse, abuse, or neglect.
Damage resulting from natural disasters, such as floods, fires, or lightning strikes.
Unauthorized modifications or repairs.
Normal wear and tear, including scratches, dents, or fading.
Damage caused by improper installation or failure to follow product instructions.
Warranty Claim Process
Contact Support: Reach out to our customer support team at support@mhpowos.com or call us at +1(213) 849-4188 with details of your product issue.
Provide Documentation: Submit proof of purchase, product serial number, and a detailed description of the defect.
Inspection and Approval: Our technical team will inspect the product and determine if the warranty applies.
Replacement or Repair: If approved, MHPOWOS will repair the product or provide a replacement at no cost to you.
Additional Information
This warranty is valid only for products purchased directly from MHPOWOS or authorized dealers.
Warranty claims must be made within the warranty period.
MHPOWOS reserves the right to refuse warranty service for products that do not meet the above criteria.
For more information or assistance with your warranty claim, please contact our customer support team.
At MHPOWOS, we are committed to providing high-quality solar products that you can trust. Our warranty terms are designed to offer you peace of mind and ensure your satisfaction with our products.
Warranty Coverage
MHPOWOS provides a 18-month limited warranty on all our solar products, including solar panels, solar chargers, battery maintainers, and LiFePO4 batteries. This warranty covers defects in materials and workmanship under normal use and service.
What is Covered
Defective parts due to poor workmanship or material defects.
Replacement or repair of defective components at no additional cost.
Support and troubleshooting to resolve any product issues.
What is Not Covered
Damage caused by misuse, abuse, or neglect.
Damage resulting from natural disasters, such as floods, fires, or lightning strikes.
Unauthorized modifications or repairs.
Normal wear and tear, including scratches, dents, or fading.
Damage caused by improper installation or failure to follow product instructions.
Warranty Claim Process
Contact Support: Reach out to our customer support team at support@mhpowos.com or call us at +1(213) 849-4188 with details of your product issue.
Provide Documentation: Submit proof of purchase, product serial number, and a detailed description of the defect.
Inspection and Approval: Our technical team will inspect the product and determine if the warranty applies.
Replacement or Repair: If approved, MHPOWOS will repair the product or provide a replacement at no cost to you.
Additional Information
This warranty is valid only for products purchased directly from MHPOWOS or authorized dealers.
Warranty claims must be made within the warranty period.
MHPOWOS reserves the right to refuse warranty service for products that do not meet the above criteria.
For more information or assistance with your warranty claim, please contact our customer support team.